Our Powerful Proprietary Software
Tina Maids is so much more than a cleaning franchise company. Our team of graphic designers, programmers and marketing experts, have developed and perfected our own proprietary cloud-based software system to help you run your business more effectively and professionally. With a beautiful, user-friendly interface that offers vast customization features, your business is now super-powered and have tools only available to you as a Tina Maids franchisee.
Our software is exclusively developed in-house and is not offered to any other cleaning company. We are always releasing new tools and updates to ensure that you are always a step ahead of the competition.
Manage Your Calendar
It was never this easy to run your cleaning operation! Access your calendar from anywhere. View available dates and times, book jobs, view job details, payment methods, requests and much more. Communicate with your maids in real time and make sure your entire team is in sync with your customer's requests and feedback.
Our system will automatically send customers reminders about upcoming cleaning appointments via SMS and E-Mail.
Manage Appointments and Tasks
Manage all of your appointments and assign jobs to maids based on availability, location and schedule. You are always in full control of your cleaning operation, jobs and staff members.
Charge Customers Automatically
Your customers are charged automatically once maids finish a job. Our system charges your customers, sends out an invoice and a request for a review.
Your customers can also pay using cash or check and you or your staff can easily record a payment using our intuitive billing system.
Staff Management And Access
Manage your entire workforce, all from 1 place. Add a new maid or edit existing accounts, terminate accounts, suspend accounts and keep a database of information up to date and ready for when you need.
You can manage your staff's scheduling for the day, the entire week or for the entire month. Your staff members will receive daily reminders about their schedule and can access and view their calendar via our mobile app or the web.
Mobile Applications for your customers and your maids
Our Tina Maids Customer App lets your customers control their account, request services, view invoices and estimates, contact your maids and much more. If someone downloads the app and they are not a customer yet, they can use our app to request a free quote/estimate and get a price in minutes! Our sales staff members will then pass this lead/customer to you and assign to your account.
The Tina Maids Staff app is a dedicated companion app for your staff, team members and Tina Maids location owners/management. Access your account and tools such as:
- Job estimator
- HR Help Center
- Company directory
- Corporate Contact Line
- Marketing materials
When your maids arrive at a customer's home, they check-in to the job using our app. They will then perform the work and once finished, your maid will check-out of the job, complete our quality control checklist and proceed to the next job.
Website, Customer Support and Marketing
Our website is always working for you, even when you're not. Your location will have its own web presence and a fully optimized lead generation web page, professionally managed by our marketing team.
We provide professional customer support to all of your customers, 24 hours per day, 7 days per week. We provide support via telephone (Mon-Fri 9am-5pm EST), live chat (24/7), E-Mail (24/7) and also in our dedicated customer support portal, where customers can browse dozens of FAQs.
Our Own Proprietary Software and Applications
We developed and use our own proprietary software to run the entire Tina Maids operation. Our systems are not dependent on any third-party service.
Our own software and applications elevates and streamlines a higher franchisee/customer experience with interactive actions.
Click And Clean
Book Services Online in minutes
Our Click And Clean (TM) platform allows customers to book your services online in minutes! They receive a price, pick and date and time based on your availability and save a payment method on file. Click here to view it in action.
Standard Cleaning Process and methods
We have developed a consistent and standard cleaning process for all customers. From pricing to services and everything else in between. All of your employees and staff members are trained in our standard cleaning process.
Marketing & Support
Automated marketing and customer support
Our team of marketing experts run your marketing campaigns, send customer estimates and quotes and close jobs for you. We also provide your customers and staff members professional support service 24 hours per day, 7 days per week via phone, email and our app.
Focus on running your business
Leave the technical side of running a successful business to our experts. We take care of customer support, marketing and training your staff. We are always a click or a phone call away!
Tina Maids is a provider of home and business cleaning services in the United States. Tina Maids was founded by William and Christina Geronco, husband and wife. While on the search for a cleaning company to service their own home, they quickly realized how outdated the home cleaning business actually was.
William, with a background in computer programming and marketing, and Christina with years of business management experience, decided to start their own cleaning company in a attempt to fix all the things they noticed were lacking from the current standard home cleaning industry.
The marketing and customer acquisition process has been optimized, and an entire marketing platform have been developed to significantly reduce the cost of acquiring a new customer. Want to learn more about our system? Click here to watch our webinar.